The Rogers Law

February 01, 2010




The Rogers Law.



It is with regret that I am compelled to intervene in Rogers Communications Incorporated business model and mode of operation.

On December 29, 2009, I - Philippe Pierre Rousset- opened the latest envelope mailed to me by Rogers Wireless. In the envelope, I discovered a bill for more than 197 Canadian dollars. Given that I paid 60-65 dollars per month for the last 2 months, I knew that my account was up to date. Upon realizing that Rogers Wireless was engaged in the overt commission of overbilling, I immediately disconnected the Rogers Wireless Rocket Mobile Internet Stick from my computer and promptly returned all of Rogers Wireless property to the point of sales. Said property included - Rogers Wireless Rocket Mobile Internet Stick, one set of extension cables, a plastic box and all the accompanying documentation; these I brought back to the said the point of sales, namely Rogers Wireless in Tsawwassen where I had obtained said property in mid July 2009.

The staff at Rogers Wireless in Tsawwassen location informed me that I should call an 800-number to discuss my account billing and arrange for a disconnection/cancellation of service.

Why should I have to call another Rogers Communications Incorporated employee when the staffs I met at the point of sales showed no interest, refused to listen and made no attempt to help me sort out my account?

Case in point:

On January 26, 2010, I received yet another bill from Rogers Wireless, this time for more than 248 dollars; that, 4 weeks after I returned Rogers Wireless Rocket Mobile Internet Stick to the point of sales; namely the David Ainsworth Rogers Wireless outlet in Tsawwassen. The mere printing of this latest bill constitutes the deliberate commission of a fraud and any attempt at collecting it amount to extortion.

On January 28, 2010, I received a phone call from Rogers Communications Incorporated, this time from the accounting/billing department. The caller muttered about payment options, credit cards, permission and bank account numbers. When I informed the caller that, “I am not paying, we are going to court”, she hang-up. I did not have time to ask her to spell her name or convey the fact that I returned the Rogers Wireless Rocket Mobile Internet Stick a month ago.

It is fair to say that no Customer Service came with that call. Amazingly, that is who the Rogers Wireless staff wanted me to call.

On Wednesday February 10, 2010, I called Rogers customer service in an attempt to stop them from calling me at home 4-6 times per day. After being transfer to a fourth operator I was able to closed my account. That, 6 weeks after having returned the Rogers Wireless Internet Stick to the point of sales no one at Rogers been able to figure out that I returned said Internet stick. Operator said the last bill would come mid-March, that my going to court was my prerogative and confirmed that I would not receive any more call from Rogers.

Four hours later, I received another call from a girl asking for money.

I explained that operator about my pending filing in court, that her calling amounted to harassment, (since I was promise “no more phone call from Rogers” a mere 3 - 4 hours earlier). I explained to her that her demand for money amounted to extortion since the company that employs her has not delivered any goods to me, nor has it provided me with any service for the last 6 weeks, but only keep asking for en aver increasing amount of money. I told her that she should not call until the case has been resolved in court. She said there would be more call and continued to pester me with demand for money. I told her “Oh, fuck you too...” and hanged up.

I traced that call to 800 267 2070, called it, which confirmed that it came from Rogers account receivable.

Rogers’ personnel should invest their time in building their case and preparing for court instead of trying to intimidate and bully me with the threat of action; and then expect me to finance Rogers’ incapacity to communicate internally.

* * * *

When I accepted to receive Rogers Wireless property in mid July 2009, I had to sign a 2-year contract in order to receive the Rogers Wireless Rocket Mobile Internet Stick. I did so in good faith, with the belief that Rogers Wireless was a fair, respectable and trustworthy company whose reputation preceded them. I thought that by signing said contract, I be protected from the very kind of linguistic perversion I am now task to untangle. Instead, I was abused, betrayed and defrauded.



As it turns out, Wireless contractual mumbo-jumbo defines an internal set of guidelines, which has certainly not been enshrined in the constitution. At best, it is an aberration of commonly accepted technical terminology. Its phraseology amount to nothing more than an elaborate swindle designed to fleece the signatory from his/her money.

Before I signed, the staff at Rogers Wireless in Tsawwassen explained that the monthly cost would include a 35-dollar monthly fee, a 6.95-dollar access fee and a gigabyte fee in the case of allotment overuse. There was no mention of a 197 dollars monthly cost, which would have discouraged me from doing business with Rogers Wireless in the first place.

In the light of the above 3 paragraphs, I must declare Rogers Wireless contractual policy null and void.

* * * *

It seems that Rogers Communications Incorporated is made of a bunch of disjointed smaller entities, the Rogers Wireless franchises being one of them. For example, when I obtained Rogers equipment in mid-July, the staff was able to forward the details of my transaction to the Wireless Services for billing purposes; but when I returned said equipment to the point of sales, the same staff willfully neglected to notify the Wireless Services billing department. Such neglect effectively makes the staff at Rogers Wireless in Tsawwassen accessories and accomplices to the commission of a fraud. In an other example; I understand it is possible to pay a Rogers Wireless phone or internet bill at a Rogers Video outlet, but not the other way around as the Rogers Wireless franchises do not even accept payments for what they sell. So far, no one at Rogers Communications Incorporated Customer Service or the Rogers Wireless franchise in Tsawwassen listened to my concerns about Rogers Wireless price gouging, its overbilling practices or the Rogers Wireless Services (that would be the billing department) ongoing fraudulent activities.

I hereby claim that the Rogers Communications Incorporated Board of Directors is portent to the Rogers Wireless and Rogers Wireless Services contractual policy and that said policy been put in place with the deliberate intent of creating a slush fund within Rogers Wireless Services accounting infrastructure. A fund, where illegitimate monies collected from unsuspecting customers through the mailing of bogus and/or inflated bills, accumulates. Such funds can easily be, and are often use to launder the proceeds of organized crime, pay for the consumption of vice, buy political influence, and finance terrorism.

At this juncture, I have no choice but to…

1- Order Rogers Communications Incorporated to seek out and receive a minimum of 3 bids from outside accounting firms, for said firms to undertake a forensic audit of Rogers Communications Incorporated and its entire network of subsidiaries, starting with the Rogers Wireless Services.

2- Order the results from such audits published on Rogers.com; so that the identity of the parties involved may be listed, their authorization verified along with the validity and authenticity of each transaction made by/for/on the behalf of Rogers Communications Incorporated and its entire network of subsidiaries during the last 7 years, may be ascertain.

3- Order a in depth background check for all of Rogers Communications Incorporated employees, share holders, Board Directors, and its entire network of subsidiaries owners/operators and employees. This measure should help identify and root out criminals, gang members, sleeper agents, and/or planted members of criminal and/or terrorist organizations. I have notified the R.C.M.P. commercial crime section.

4- Order David Ainsworth, who runs the Rogers Wireless stores in Ladner and Tsawwassen to pay Philippe Pierre Rousset the sum of 500,000 dollars to compensate for Rogers Wireless wanton attempt at defrauding Philippe Pierre Rousset. I expect Mister David Ainsworth to forward 20% of his monthly gross income, or half of his monthly operating budget, (see the following mini-program fifth paragraph) to Philippe Pierre Rousset (at the address printed at the end of this document). I expect Mister David Ainsworth to disburse said wit 20% of his monthly gross income, or half of his monthly operating budget, within each following calendar month, (retroactive to the month of January 2010) and continue to do so diligently until Philippe Pierre Rousset have received a total of 500,000 Canadian dollars. The payment of such compensation shall help Mister David Ainsworth reflect on the mediocrity of his business model and help him demonstrate his understanding of the Rogers Law.



* * * *

To help Rogers Wireless correct its business model, ensure its viability and help Mister David Ainsworth retain its rights to the current electromagnetic frequencies band allotted to him; I respectfully demand the urgent implementation of the following mini-program.

- Rogers Wireless fee for offering Rogers Wireless Rocket Mobile Internet Stick, a service which amount to no more than routing the signal emanating from its subscribers computers, without providing any sort of content or processing of said signal shall be fixed at 30 dollars per calendar month. A timely increase of 2 dollars shall be phase in, once every 84 calendar months. The first increase shall take place on the January 01-31 calendar month of the year 2017.

- Rogers Wireless may collect an additional 7 dollars per calendar month to support the wider internet superstructure.

- The upcoming Harmonized Sales Tax applies to Rogers Wireless subscribers’ monthly initial sub total of 35 dollars.

- The gigabytes fee or over capacity fee or usage fee is hereby cancel.

- The basic Roger’s Wireless 30 dollars fee per calendar month will then be accounted as follows. 25% for corporate tax (+/- 5% depending of the jurisdiction and/or exemption), 40% to Rogers Wireless operation and 35% for salaries.

* * * *

I respectfully ask Mister David Ainsworth, the accountants at Rogers Wireless services and members of the Board of Directors at Rogers Communications Incorporated to forego the defense that a computer error may have occurred. We both know that computers do not make mistake but merely process data according to the series of instructions that are given to them by humans; in this case Rogers Wireless Services accountants.

The above mini-program constitutes the basis of the Rogers Law. The implementation of the above mini-program will go a long way in helping Rogers Wireless remain viable and serve as a primer for Rogers Communications Incorporated and its entire network of subsidiaries to expand.

* * * *

You see, Rogers Communications Incorporated Board of Directors is guilty of promoting a culture of self-entitlement, where the Rogers Wireless outlets, in tandem with the billing department at Rogers Wireless Services engage in the suppression of their customers as a justification for their existence.

Such practice erodes the very foundation of our democracy, makes a laughing stock out of the judiciary, and brings about anarchy.

I appeal to all parties privy to this letter and ask them to consider the implication of their involvement or refusal thereof. I hope that you, the reader will find enough kindness in your hart to help Rogers Communications Incorporated Board of Directors, the accountants at Rogers Wireless Services, the Rogers Wireless outlets and Mister David Ainsworth in particular understand, adapt to, adopt and abide by the Rogers Law.

Much Love, Philippe Pierre Rousset.







#314 - 1664 56st Street Delta B.C. V4L-2M6 604-948-2669